Return Portal

Before you beginHave the order number and checkout email ready.

Eligible requestsExchange, store credit, defect replacement, or incorrect-item support.

Do not mail the item yetWait for return authorization and instructions from Watch 6.

RETURN AUTHORIZATION REQUEST

Tell us what happened.

Required fields are marked with an asterisk.

Full name

Email used at checkout

Order number

Item name or SKU

Requested resolution

Reason

Exchange or replacement details

Describe the issue

I reviewed the Return & Exchange Policy and understand that submitting this form does not authorize me to mail the item back.

Defect or fulfillment claim? Submit the form now. We will reply with instructions for photographs if they are needed.