Shipping policy

Shipping Policy

Order production

Most Watch 6 Supply Co. products are made to order. Production normally takes 2–5 business days before an order ships. Production time is separate from shipping transit time and may be longer during holidays, high-volume periods, or when an item requires additional processing.

Shipping rates

Available shipping methods, costs, and estimated delivery times are displayed at checkout based on the products ordered and the delivery destination.

We do not guarantee permanent free shipping or a specific promotional shipping threshold unless an active offer is clearly displayed during checkout.

Delivery estimates

Estimated delivery time consists of:

Production time + shipping transit time

Delivery dates are estimates and are not guaranteed. Carrier delays, severe weather, holidays, customs processing, incorrect addresses, and other circumstances outside our control may affect delivery.

Tracking

Tracking information will be emailed when it becomes available. Tracking may require up to 48 hours to begin showing movement after the shipping label is created.

Separate shipments

Products may be produced at different fulfillment facilities. An order containing multiple items may arrive in separate packages and on different dates.

You will not be charged additional shipping solely because an order is divided into multiple packages.

Address accuracy

Customers are responsible for providing a complete and accurate shipping address during checkout.

Contact support@watch6supply.com immediately if an address needs to be corrected. Because orders may enter production quickly, address changes cannot be guaranteed after an order has been submitted.

Watch 6 Supply Co. is not responsible for delays or failed delivery caused by an incomplete or incorrect address provided by the customer. Additional shipping charges may apply if an order must be reshipped.

Lost, delayed, or damaged shipments

If tracking shows no movement for an extended period, the package appears lost, or the order arrives damaged, contact us at support@watch6supply.com.

Include your order number and any available photographs of the product, packaging, shipping label, or damage. Claims must be submitted within the timeframes listed in our Return and Refund Policy.

An order marked delivered by the carrier is not automatically considered lost. Customers should first check the delivery location, household members, neighbors, property management, and the shipping carrier.

International orders

Shipping destinations available to each customer are shown during checkout.

When international shipping is available, customers are responsible for any customs duties, import taxes, brokerage charges, or other fees imposed by the destination country unless checkout specifically states otherwise.

Customs processing may delay delivery.